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Water & sewage

291,492 sewage spills. Then the bill went up again.

Every storm overflow in England is monitored now, so the sewage count is a complete count rather than a sample. Spills fell sharply in 2025, in a year the Environment Agency itself calls unusually dry. Bills went up anyway.

Sewage spills from storm overflows 291,492
Average spills per overflow 20.5
Average household bill £639
Serious pollution incidents Up 60%
The evidence

11 figures, each with its official source.

291,492
Sewage spills from storm overflows

Down 35% on 2024. The Environment Agency attributes much of the fall to the weather rather than to fixed pipes: 2025 was significantly drier than a particularly wet 2024, and overflow activity tracks rainfall closely.

20.5
Average spills per overflow

Against 31.8 in 2024. A storm overflow is designed for occasional use in exceptional rainfall, so an average of one discharge every eighteen days is still routine operation rather than exception.

48%
Fall in total time spent spilling

Duration fell faster than the count, so spills were both fewer and shorter, with the average event about 20% shorter than in 2024.

100%
Storm overflows with a monitor fitted

Coverage matters more than it sounds. Any comparison with years before 2023 sets a full count against a partial one, so older totals understate the problem rather than showing things were better.

60%
Rise in serious pollution incidents

Category 1 and 2 incidents, the ones that cause significant environmental harm. This is the measure that did not improve.

Environment Agency: water company performance report2024 against 2023 (published 23 Oct 2025)
81%
Share of serious incidents from three companies

Thames Water, Southern Water and Yorkshire Water. Northumbrian Water and Wessex Water recorded none, which is the strongest evidence that this is a company failure rather than an unavoidable feature of running a sewer network.

19 of 36 stars
Environmental performance rating

The lowest total since the star ratings began in 2011, down from 25 in 2023. Only Severn Trent achieved four stars.

£639
Average household water bill

Up £33, or 5.4%, from April 2026. An average across companies and household types, so an individual bill can differ substantially.

Water UK: annual average bill changes2026-27, England and Wales
≈26%
The increase the year before

The largest single-year rise since privatisation, and the reason the 2026 increase looks small. Judge the two years together rather than one at a time.

≈2.5 million
Households on a discounted bill

About 300,000 more than the year before, with an average discount of around 40%. Support this widespread is itself a measure of how far bills have outrun incomes.

Fixed five years ahead by Ofwat
How bills are set

Companies bid for what they want to spend and charge, the regulator decides, and the settlement then runs for five years. Public anger in year two cannot change a number already fixed in year one.

Ofwat: what the 2024 price review means for customers2024 price review, covering 2025 to 2030